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How to access private medical treatment in the UK

Supporting our international patients

Why Choose Ruizhi Healthcare for Your Medical Journey?

Ruizhi Healthcare offers world-leading medical care in Haitang Bay, Sanya, recognized for its premier facilities and innovation. With 26 years of expertise, we excel in treating complex and critical conditions, emphasizing cutting-edge stem cell therapies and advanced treatments. Our collaboration with top global experts ensures state-of-the-art solutions for regenerative medicine and chronic disease care.

Leaders in Research and Patient-Centered Care

Ruizhi’s renowned clinicians are pioneers in their fields, holding international recognition for breakthroughs in stem cell therapy and clinical research. These experts contribute to advancing global medical understanding, ensuring Ruizhi Healthcare remains at the forefront of innovation and patient-centered treatments.

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The first step to becoming a patient

Contact our International Patient Team using the enquiry form. This information will help us let you know what the next steps are for you.

Complete a medical report and referral form

You’ll need to fill in the international patient centre referral form. Once we’ve received your medical report and referral form, it will be sent to the appropriate consultant for review. They will review your case and arrange for an appointment to be made.

Estimating how much treatment will cost

You’ll be sent an estimate of how much your treatment will cost and the amount of time you’ll need to stay in the UK for your treatment and follow-up care.

Your appointment date and final cost

We’ll send you a letter confirming your appointment date and details. We’ll also send you a cost guide. We can only provide approximate costs until your consultant has seen you, ordered tests and decided on a course of treatment, therefore it’s possible that the final cost of your treatment may be more than the guide price.

Arranging your visa

Once your appointment is confirmed and we’ve received payment, we’ll send you a ‘confirmation to treat’ letter. This letter will help you in your visa application process. We’re here to help and guide you throughout the visa application process. Remember, we have no influence on immigration policies. Securing an appointment and getting a letter from us does not guarantee your visa application will be successful.

Insurance and Sponsorship

If you have health insurance: – We work with a range of health insurance companies from all over the world including BUPA, Cigna, Blue Cross Blue Shield and International SOS. Contact your insurer for information about how to access an HCA UK facility under your policy.

If your government is sponsoring your treatment: – We work with a number of embassies and high commissions in the UK. Please contact your embassy representative or medical attaché in the first instance to confirm you are eligible for cover, we can then arrange to treat you in one of our facilities. HCA UK accepts a ‘letter of guarantee’ from a larger number of embassies and high commissions. A letter of guarantee must be received by the HCA UK facility prior to or on the day of attendance.

If your company is sponsoring your treatment: – We work with many different companies who pay for treatment abroad for their employees and their families. Please get in touch with us for more information.

Contact our international patient team

Our team will be happy to book an appointment or answer any questions you have about coming to us for treatment.